Privacy Policy

The protection of your personal data is vital to us. We only collect and use personal data in line with the provisions of the General Data Protection Regulation (GDPR) of the EU. Below, we outline both the information we collect during your visit to our website and how we use this data.


The body responsible in terms of the data protection law is:

Sprachenakademie Aachen gemeinnützige GmbH
Buchkremerstraße 6
52062 Aachen

Telephone: +49 241-920 40 0
Fax: +49 241-920 40 18


We process personal data on the following legal basis in order to offer you our website and the services linked to it in a most convenient way:

–          Consent (Art. 6 Abs. 1 lit. a) DSGVO)

–          Fulfilment of contracts (Art. 6 Abs. 1 lit. b) DSGVO)

–          Balancing of interests (Art. 6 Abs. 1 lit. f) DSGVO)

–          Compliance with legal obligations (Art. 6 Abs. 1 lit. c) DSGVO)

If we process personal data on the basis of your consent, you have the right to revoke your consent at any time with effect for the future.
If we process personal data on the basis of a balancing of interests, you have the right to object to the data processing, taking into account the provisions of Art. 21 DSGVO.


Your internet browser transmits the following data to our web server automatically upon accessing our website:

  • date and time of the access,
  • the URL of the redirecting website,
  • the retrieved files,
  • the amount of data sent,
  • the browser type and version,
  • the operating system
  • and your IP address.

This data is stored separately from any other data you might provide relating to the use of our offer. We are unable to assign this data to a particular individual. Based on the balancing of interests, we use the access data to improve our internet services, for statistical purposes and also for internal market research. For this purpose, we create an anonymised user profile from the above mentioned data.


We collect, process, and store personal data in connection with the use of the various functions that our site offers. Below, we outline what happens to this data:


There are several contact forms on this website which you can use if you want to get in touch with us for a consultation or if you want to register for one of our events. We use all data collected via our forms exclusively for the required consultation or to provide the required services. We have marked the data that is absolutely necessary for us to process your inquiry as mandatory fields. Any additional data which you send us on a voluntary base and that is not essential to the fulfilment of contractual obligations will be processed by us in the justified assumption that the use of this data to improve our services is also in your interest. By submitting a form, you agree to the transmission and processing of your personal data and to its storage on our server.


In order to optimise the functions of our website and to make your use of it more comfortable, we use so-called “cookies”, based on a balancing of interests. Cookies are small text files that are stored on your computer to improve the user experience. The files do not cause any damage and cannot contain viruses.

There are different types of cookies: those that are absolutely necessary for using the website (“essential cookies”) and those that improve certain functions of the site but are not absolutely necessary for the basic functionality of the website. We are legally permitted to store the essential cookies on your device. However, you must actively allow us to store all other types of cookies when you access the website. The settings you make will be saved for a certain period of time. You can withdraw any given permission at any time. If you do not allow the use of certain cookies, the range of functions of our website may be restricted.

Apart from essential cookies, the following non-essential cookies may become active on the website by means of the following applications we use:


We use the web analysis service Matomo. Matomo is an open-source software designed to analyse the surfing behaviour of our website visitors. If you activate the field “Statistics” when defining your cookie settings, you agree to this analysis. The information about your use of our website that is generated by the corresponding cookie is stored on a server in Germany and is not passed on to third parties. The IP address is anonymised immediately after processing and before it is saved.

If you do not agree with the storage and use of your data by Matomo, you can prevent access by adjusting your cookie consentBorlabs Cookie - Test Environment active! under the heading “Statistics” and save your selection.

Google Maps

This website uses Google Maps to display maps. If you activate the field “External media” in your cookie settings, you agree to the collection, processing and use of automatically collected and actively entered data by Google, one of its representatives or third parties. You can find detailed information in the Google Germany Data Protection Center:

If you do not agree with the storage and use of your data by Google Maps, you can prevent access by adjusting your cookie consentBorlabs Cookie - Test Environment active! under the heading “External Media”: please click on “Show cookie information” and deactivate the ” Google Maps ” option before you save your selection.


YouTube videos are integrated into some of our subpages. To watch a YouTube video, you have to click on it separately. By starting the video, a connection to the YouTube servers is established. During this process, your IP address is transmitted to YouTube, and YouTube also receives information about which of our websites you have visited. Your identity remains anonymous unless you are logged into YouTube or another Google service while viewing the video.

If you do not agree with the storage and use of your data by YouTube, you can prevent access by adjusting your cookie consentBorlabs Cookie - Test Environment active! under the heading “External Media”: please click on “Show cookie information” and deactivate the “YouTube” option before you save your selection.


We collect, process and save personal data only for the purpose of handling enquiries and, if required, for the execution of contracts. We only pass on personal data to third parties if it is necessary for the fulfilment of our contractual obligations with cooperation partners, as part of a closed agreement. The transfer of data to public authorities that are entitled to information, for example, social insurance agencies, the Federal Department of Labour, the police or regulatory authorities, only takes place within the framework of the statutory obligation or judicial decision to provide information. We do not pass on personal data to third parties, except for the purposes disclosed above.


We ensure the use of technical and organisational measures during the collection, storage and processing of personal data, in order to ensure that third parties cannot access it. We are unable to provide complete data protection when communicating via email. Please keep in mind that email content is transferred in unencrypted form. Therefore, we accept no liability for unauthorised access by third parties, that occurs as the result of the transmission of unencrypted emails. We assume that we can also reply to your emails in unencrypted form. If you do not wish to receive a reply via this method, please inform us. Furthermore, we ask you to send us any files, for example, job applications, in PDF format only. We do not open any zipped files like WinZip, WinRAR, 7Zip, and so forth. We recommend the use of postal services for transmitting sensitive data.


According to Section 15, as a user of our internet service, you are entitled to receive information about any of your personal data that is stored, free of charge and without provision of reasons. According to Section 20, you also have the right to request your personal data from us in a directly transmittable (digital) format. According to Section 17, you are entitled to have your collected data blocked, corrected, or deleted by us. Furthermore, Section 21 provides you with the right to revoke any given declaration of consent without giving reasons. The revocation is free and can be sent to Sprachenakademie Aachen via regular post, email, or fax. We would also like to point out your right to lodge a complaint with the responsible regulatory authorities, according to Section 77.


Our data protection officer is at your service for questions concerning data protection:


Sprachenakademie Aachen GmbH
Buchkremer Straße 6
52062 Aachen


Last updated: June 2022