Acknowledgement of Receipt
Thank you for submitting the form. We have received it.
We will now check if you met the deadline and if all criteria for an orderly cancellation or rebooking are fulfilled.
You will receive our feedback by email within two weeks: We will inform you if your request has been accepted and if you may expect a refund.
We kindly ask you to refrain from inquiries within the coming two weeks.
Your understanding is appreciated.